Not at all! Our devices are configured for the most common types of hearing loss right out of the box - they're also very easily adjustable (as shown in the user manual). Generally, they work for most of our customers as is. If your hearing loss isn't as common and our device isn't the right solution for you, no worries - let us know within 90 days of receiving your hearing aids and we will refund you in full as part of our "love or it's free guarantee."
Hearing loss is complex and there isn't one perfect solution for everyone. We get it. That's why we offer a 90-day money-back guarantee. If for any reason you are not satisfied with your purchase, simply contact us within 45 days of receiving it and we will send you a full refund.
Did you know that two-thirds of the cost of most hearing aids is paying the salary of a doctor or audiologist? Doesn’t seem fair, does it? That's why we cut out the middle men, doctors, and sales offices to offer you state of the art hearing aids at a fraction of what most companies charge. Now you can get premium and high end hearing aids without breaking the bank!
Federal law permits a fully informed adult to sign a waiver statement declining the medical evaluation for religious or personal beliefs that preclude consultation with a physician. Children under the age of 18 are not eligible for a waiver. The exercise of such a waiver is not in your best health interest and its use is strongly discouraged.
In accordance with good health practice, ONEBRIDGE and the US FDA recommend that a person with hearing loss have a medical evaluation by a licensed audiologist or physician (preferably a physician who specializes in diseases of the ear) before purchasing any hearing aid. If you have or think you may have any of the following conditions you should consult a doctor prior to purchase:
1.Visible deformity of the ear
2.Fluid or drainage from the ear within the past 90 days
Sudden, rapidly progressing, or fluctuating hearing loss
Spells of acute or chronic dizziness
3.Hearing loss only on one side that worsened in the past 90 days
4.Ear canal blockage, a lasting ear infection or a 'plugged up' fullness feeling
5.Excessive wax buildup, or a history of excessive wax buildup
6.Pain or discomfort in the ear
7.Ringing in one or both ears within last 90 days
Most Onebridge hearing aids are pre-programmed to meet the needs of most people with hearing loss.The ONEBRIDGE hearing aid models accommodate assorted sizes of clear tubing, tips and ear domes that connect the hearing aid to your ear. By combining these elements, our aids can fit most adult ears comfortably.
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